Lunchbox experienced a major incident on February 18, 2023, lasting 49m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 21, 2023, 04:28 PM UTC
From Saturday, February 18, 2023 at 11:41 AM EST to 12:30 PM EST, Lunchbox experienced a database issue which impacted online ordering for Lunchbox 2.0 and Lunchbox NovaDine customers. Guests were unable to place pickup and delivery orders through the web ordering or mobile applications during this time.