Lunchbox experienced a critical incident on March 16, 2023 affecting Lunchbox 2.0 Apps and Lunchbox 2.0 Web and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Lunchbox 2.0 AppsLunchbox 2.0 WebLunchbox 2.0 Catering
Update timeline
- investigating Mar 16, 2023, 12:28 AM UTC
Lunchbox Technologies - Incident - Outage From Wednesday, March 15, 2023 at 7:30PM to 9:10PM EST, Lunchbox experienced an issue with PARPay and Worldpay payment processing that impacted online ordering for Lunchbox 2.0 customers. Guests were unable to place pickup and delivery orders through the web ordering or mobile applications during this time. Please subscribe to status.lunchbox.io for updates on the status of Lunchbox services.
- resolved Mar 16, 2023, 01:07 AM UTC
This incident has been resolved.