Lunchbox incident
Lunchbox 2.0 - Incident - Degraded Performance
Lunchbox experienced a minor incident on October 10, 2025 affecting Lunchbox 2.0 Web and Aggregation, lasting 5h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 10, 2025, 03:22 PM UTC
We're investigating some latency issues for our ordering platforms and order aggregation during this time. We are working on a resolution. We will post additional updates on this page. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services.
- monitoring Oct 10, 2025, 03:42 PM UTC
We’re beginning to see signs of recovery and will continue to closely monitor the situation. We will post additional updates on this page. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services.
- resolved Oct 10, 2025, 08:51 PM UTC
Oct 10 , 16:51 EDT Resolved - The issue was resolved earlier in the day around 1:30 PM EST. Oct 10 , 11:42 EDT Monitoring - We’re beginning to see signs of recovery and will continue to closely monitor the situation. We will post additional updates on this page. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services. Oct 10 , 11:22 EDT Investigating - We're investigating some latency issues for our ordering platforms and order aggregation during this time. We are working on a resolution. We will post additional updates on this page. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services.
- resolved Oct 10, 2025, 08:51 PM UTC
The issue was resolved earlier in the day around 1:30 PM EST.