Lunchbox incident
Lunchbox 2.0 - Incident - Degraded Performance
Lunchbox experienced a minor incident on November 12, 2025 affecting Lunchbox 2.0 Apps and Lunchbox 2.0 Web and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 12, 2025, 06:14 PM UTC
We’re currently investigating latency issues affecting our ordering platforms and loyalty services. Our team is actively working on a resolution. We will post additional updates on this page. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services.
- resolved Nov 12, 2025, 07:23 PM UTC
Nov 12 , 14:23 EST Resolved - The issue has been resolved and stability has been observed across all affected services. The root cause was traced to an issue with an underlying service provider. No further impact has been detected. Nov 12 , 13:14 EST Investigating - We’re currently investigating latency issues affecting our ordering platforms and loyalty services. Our team is actively working on a resolution. We will post additional updates on this page. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services.
- resolved Nov 12, 2025, 07:23 PM UTC
The issue has been resolved and stability has been observed across all affected services. The root cause was traced to an issue with an underlying service provider. No further impact has been detected.