Lunchbox incident
Lunchbox 2.0 - Incident - Degraded Performance
Lunchbox experienced a minor incident on November 17, 2025 affecting Lunchbox Admin Dashboard and Lunchbox 2.0 Web and 1 more component, lasting 8h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 17, 2025, 06:18 PM UTC
We're investigating some latency issues for our ordering platforms and order aggregation during this time. We are working on a resolution. We will post additional updates on this page. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services.
- investigating Nov 17, 2025, 08:14 PM UTC
Ordering platforms, the admin dashboard, and loyalty are now fully operational. We are currently working to ensure all 3PD sites are back online. Subscribe to https://status.lunchbox.io/ for service updates.
- resolved Nov 18, 2025, 03:13 AM UTC
Nov 17 , 22:13 EST Resolved - Issue has been resolved with 3PD sites confirmed to be online earlier. Nov 17 , 15:14 EST Update - Ordering platforms, the admin dashboard, and loyalty are now fully operational. We are currently working to ensure all 3PD sites are back online. Subscribe to https://status.lunchbox.io/ for service updates. Nov 17 , 13:18 EST Investigating - We're investigating some latency issues for our ordering platforms and order aggregation during this time. We are working on a resolution. We will post additional updates on this page. Please subscribe to https://status.lunchbox.io/ for updates on the status of Lunchbox services.
- resolved Nov 18, 2025, 03:13 AM UTC
Issue has been resolved with 3PD sites confirmed to be online earlier.