LucidLink incident

Release 3.3.7372 - macOS connectivity issues

Notice Resolved View vendor source →

LucidLink experienced a notice incident on October 6, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 01:03 PM UTC
Resolved
Oct 06, 2025, 10:00 AM UTC
Duration
—
Detected by Pingoru
Oct 06, 2025, 01:03 PM UTC

Update timeline

  1. resolved Oct 06, 2025, 01:03 PM UTC

    We published a release today (3.3.7372) and had reports that users were unable to reconnect to their filespace following the update. As such, we have pulled the release from our website while we investigate what has caused this. This appears to affect macOS only and only certain configurations. The advice for anyone affected is to follow the steps below: 1. Quit the LucidLink application completely 2. Download the previous release from our website, which is now the latest public release: https://www.lucidlink.com/download/new-ll-latest/macos/stable/ 3. Delete `/Applications/LucidLink.app` Please note, this does not delete or affect any data in your filespace. 4. Install from the `lucidlink-3.3.7297.pkg` 5. Reconnect to your filespace. If you have any issues, please raise a support ticket with us.