Lucca incident

Some Lucca applications are experiencing degraded service.

Notice Resolved View vendor source →

Lucca experienced a notice incident on August 1, 2025, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2025, 01:55 PM UTC
Resolved
Aug 01, 2025, 02:14 PM UTC
Duration
19m
Detected by Pingoru
Aug 01, 2025, 01:55 PM UTC

Update timeline

  1. investigating Aug 01, 2025, 01:55 PM UTC

    Some Lucca applications are experiencing degraded service. We are working to resolve this as quickly as possible. Certaines applications Lucca rencontrent actuellement un niveau de service dégradé. Nous sommes en train de rétablir le service aussi rapidement que possible.

  2. identified Aug 01, 2025, 01:59 PM UTC

    We are aware of continued degraded service across Lucca applications. We have investigated and identified a fix. We will continue to monitor as this is deployed. Nous constatons actuellement des performances dégradées sur les applications Lucca. Nous avons identifié la cause et sommes en train de la corriger.

  3. resolved Aug 01, 2025, 02:14 PM UTC

    Lucca applications are now fully available. Les applications Lucca sont maintenant totalement disponibles.