Lucca incident

Some Lucca applications are experiencing degraded performance.

Notice Ongoing View vendor source →

Lucca is currently experiencing a notice incident, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 15, 2026, 07:34 AM UTC
Resolved
Ongoing
Duration
● 1h 56m
Detected by Pingoru
Jun 15, 2026, 07:34 AM UTC

Update timeline

  1. investigating Jun 15, 2026, 07:34 AM UTC

    Some Lucca applications are experiencing degraded performance. We are working to resolve this as quickly as possible. Certaines applications Lucca rencontrent actuellement un niveau de performance dégradé. Nous sommes en train de rétablir le service aussi rapidement que possible.

  2. investigating Jun 15, 2026, 07:55 AM UTC

    Our teams are still actively investigating the root cause of the degraded performance. We will provide another update as soon as new information becomes available. Nos équipes poursuivent activement leurs investigations pour identifier l'origine du dysfonctionnement. Nous vous tiendrons informés dès que nous aurons de nouveaux éléments.

  3. identified Jun 15, 2026, 08:25 AM UTC

    The cause of the performance degradation has been identified. Our engineering teams are currently preparing a fix to restore optimal service as quickly as possible. La cause de la dégradation de performance a été identifiée. Nos équipes techniques préparent actuellement le déploiement d'un correctif afin de rétablir un service optimal dans les plus brefs délais.

  4. monitoring Jun 15, 2026, 08:36 AM UTC

    We've deployed a fix and are seeing recovery across the application. We will continue to monitor before resolving. Le correctif a été déployé et nous constatons un retour progressif à la normale. Nous poursuivons la surveillance avant de considérer l’incident clos.