Lotame incident

Lotame Platform UI/API Outage

Notice Resolved View vendor source →

Lotame experienced a notice incident on March 26, 2019 affecting Admin API and User Interface, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2019, 04:19 PM UTC
Resolved
Mar 26, 2019, 06:23 PM UTC
Duration
2h 4m
Detected by Pingoru
Mar 26, 2019, 04:19 PM UTC

Affected components

Admin APIUser Interface

Update timeline

  1. investigating Mar 26, 2019, 04:19 PM UTC

    We are experiencing an interruption of service on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience lost connections and timeouts on requests. We will provide more information on this ticket as it becomes available.

  2. monitoring Mar 26, 2019, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 26, 2019, 06:23 PM UTC

    This incident has been resolved.