Lotame incident

Lotame Platform UI/API Outage

Critical Resolved View vendor source →

Lotame experienced a critical incident on July 9, 2019 affecting Admin API and User Interface, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2019, 08:20 PM UTC
Resolved
Jul 09, 2019, 08:35 PM UTC
Duration
15m
Detected by Pingoru
Jul 09, 2019, 08:20 PM UTC

Affected components

Admin APIUser Interface

Update timeline

  1. investigating Jul 09, 2019, 09:43 PM UTC

    We are experiencing an interruption of service on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience lost connections and timeouts on requests. We will provide more information on this ticket as it becomes available.

  2. resolved Jul 09, 2019, 09:43 PM UTC

    This incident has been resolved.