Lotame experienced a minor incident on August 19, 2019 affecting File Transfers, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
File Transfers
Update timeline
- investigating Aug 19, 2019, 07:01 PM UTC
We are experiencing degraded performance for file transfers to/from booth.crwdcntrl.net. While connections and transfers are working, they are slower than normal.
- monitoring Aug 19, 2019, 07:14 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 19, 2019, 07:15 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 19, 2019, 07:34 PM UTC
This incident has been resolved.