Lotame incident

Lotame Platform API Degradation

Minor Resolved View vendor source →

Lotame experienced a minor incident on October 16, 2019 affecting Admin API, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2019, 05:14 PM UTC
Resolved
Oct 16, 2019, 06:10 PM UTC
Duration
56m
Detected by Pingoru
Oct 16, 2019, 05:14 PM UTC

Affected components

Admin API

Update timeline

  1. investigating Oct 16, 2019, 05:14 PM UTC

    We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs). Users may experience slow responses and/or timeouts on requests retrieveing audience or behavior data.

  2. resolved Oct 16, 2019, 07:06 PM UTC

    This incident has been resolved.