Lotame experienced a notice incident on December 10, 2019 affecting Admin API and User Interface, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Admin APIUser Interface
Update timeline
- investigating Dec 10, 2019, 03:13 PM UTC
We are experiencing failures authenticating new login attempts on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) We will provide more information on this ticket as it becomes available.
- monitoring Dec 10, 2019, 03:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 10, 2019, 03:17 PM UTC
This incident has been resolved.