Lotame experienced a minor incident on April 7, 2020 affecting Edge Services - Asia, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Edge Services - Asia
Update timeline
- investigating Apr 07, 2020, 07:02 PM UTC
We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board.
- monitoring Apr 07, 2020, 07:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 07, 2020, 07:11 PM UTC
This incident has been resolved.