Lotame experienced a critical incident on October 10, 2020 affecting Edge Services - South America, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Edge Services - South America
Update timeline
- investigating Oct 10, 2020, 10:04 PM UTC
We are experiencing an outage with Lotame Edge Services. Behavior Collection Points and audience extraction calls may unavailable, experience high latency, or timeouts in the affected regions as indicated by the status board.
- monitoring Oct 10, 2020, 10:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 10, 2020, 10:18 PM UTC
This incident has been resolved.