Lotame incident

Regional Edge Services Outage

Critical Resolved View vendor source →

Lotame experienced a critical incident on April 20, 2021 affecting Edge Services - Europe, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2021, 10:00 AM UTC
Resolved
Apr 20, 2021, 12:15 PM UTC
Duration
2h 15m
Detected by Pingoru
Apr 20, 2021, 10:00 AM UTC

Affected components

Edge Services - Europe

Update timeline

  1. investigating Apr 20, 2021, 11:10 AM UTC

    We are currently investigating issues affecting Edge Services in Europe.

  2. identified Apr 20, 2021, 12:25 PM UTC

    The issue affecting Edge Services in Europe has been identified and a fix was implemented.

  3. resolved Apr 20, 2021, 12:27 PM UTC

    Edge Services have been restored.