Lotame incident

Regional Edge Services Outage

Critical Resolved View vendor source →

Lotame experienced a critical incident on May 9, 2021 affecting Edge Services - Asia and Edge Services - Europe, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2021, 02:30 PM UTC
Resolved
May 09, 2021, 03:00 PM UTC
Duration
30m
Detected by Pingoru
May 09, 2021, 02:30 PM UTC

Affected components

Edge Services - AsiaEdge Services - Europe

Update timeline

  1. investigating Jul 16, 2021, 04:23 PM UTC

    We are experiencing an outage in Lotame Edge Services. Behavior Collection Points and audience extraction calls are unable to complete in the affected regions as indicated by the status board. We will update this incident as information becomes available.

  2. resolved Jul 16, 2021, 04:23 PM UTC

    This incident has been resolved.