Lotame incident

Regional Edge Services Degradation

Minor Resolved View vendor source →

Lotame experienced a minor incident on May 9, 2021 affecting Edge Services - South America, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2021, 03:00 PM UTC
Resolved
May 09, 2021, 03:30 PM UTC
Duration
30m
Detected by Pingoru
May 09, 2021, 03:00 PM UTC

Affected components

Edge Services - South America

Update timeline

  1. investigating Jul 16, 2021, 04:25 PM UTC

    We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board. We will update this incident as information becomes available.

  2. resolved Jul 16, 2021, 04:25 PM UTC

    This incident has been resolved.