Lotame incident

Lotame Platform UI/API Outage

Major Resolved View vendor source →

Lotame experienced a major incident on May 24, 2022 affecting Admin API and User Interface, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2022, 02:23 PM UTC
Resolved
May 24, 2022, 02:57 PM UTC
Duration
34m
Detected by Pingoru
May 24, 2022, 02:23 PM UTC

Affected components

Admin APIUser Interface

Update timeline

  1. investigating May 24, 2022, 02:23 PM UTC

    We are experiencing an interruption of service on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience lost connections and timeouts on requests. We will provide more information on this ticket as it becomes available.

  2. resolved May 24, 2022, 02:57 PM UTC

    This incident has been resolved.