Lotame incident

Edge Services Degradation

Notice Resolved View vendor source →

Lotame experienced a notice incident on November 3, 2022 affecting Edge Services - South America, lasting 5h. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2022, 01:00 PM UTC
Resolved
Nov 03, 2022, 06:00 PM UTC
Duration
5h
Detected by Pingoru
Nov 03, 2022, 01:00 PM UTC

Affected components

Edge Services - South America

Update timeline

  1. investigating Nov 08, 2022, 09:35 PM UTC

    Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

  2. resolved Nov 08, 2022, 09:35 PM UTC

    This incident has been resolved.