Lotame experienced a minor incident on November 8, 2022 affecting Edge Services - Asia and Edge Services - Australia and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Edge Services - AsiaEdge Services - AustraliaEdge Services - EuropeEdge Services - North America EastEdge Services - North America WestEdge Services - South America
Update timeline
- investigating Nov 08, 2022, 09:38 PM UTC
Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.
- investigating Nov 08, 2022, 09:38 PM UTC
We are continuing to investigate this issue.
- resolved Nov 08, 2022, 09:39 PM UTC
This incident has been resolved.