Lotame incident

UI/AP Outage

Major Resolved View vendor source →

Lotame experienced a major incident on February 15, 2023 affecting Admin API and User Interface, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2023, 03:18 PM UTC
Resolved
Feb 15, 2023, 07:58 PM UTC
Duration
4h 40m
Detected by Pingoru
Feb 15, 2023, 03:18 PM UTC

Affected components

Admin APIUser Interface

Update timeline

  1. identified Feb 15, 2023, 03:18 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 15, 2023, 05:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 15, 2023, 05:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 15, 2023, 07:58 PM UTC

    This incident has been resolved.