Lotame experienced a major incident on May 30, 2023 affecting User Interface, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
User Interface
Update timeline
- identified May 30, 2023, 06:05 PM UTC
We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests. The root cause has been identified and we are implementing a solution.
- monitoring May 30, 2023, 06:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 30, 2023, 06:51 PM UTC
This incident has been resolved.