Lotame experienced a critical incident on August 21, 2024 affecting File Transfers, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
File Transfers
Update timeline
- investigating Aug 21, 2024, 06:41 PM UTC
We are currently investigating this issue.
- monitoring Aug 21, 2024, 06:45 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Aug 21, 2024, 06:57 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 21, 2024, 07:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2024, 07:39 PM UTC
This incident has been resolved.