Logos experienced a minor incident on September 30, 2026 affecting Logos Web App and Logos Online Services, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 30, 2026, 02:13 PM UTC
Status: Investigating Cloud-based searches are experiencing extremely slow performance or failing. This impacts Search in Logos apps and Study Assistant. Affected components Logos Online Services (Partial outage) Logos Web App (Degraded performance)
- investigating Sep 30, 2026, 03:41 PM UTC
Status: Investigating Update: We're investigating the cause of the slow/intermittent search capabilities. We'll provide further updates as we make progress. Affected components Logos Online Services (Degraded performance) Logos Web App (Degraded performance)
- investigating Sep 30, 2026, 03:44 PM UTC
Status: Investigating Update: We're investigating the cause of the slow/intermittent search capabilities. We'll provide further updates as we make progress. Affected components Logos Online Services (Partial outage) Logos Web App (Partial outage)
- resolved Sep 30, 2026, 05:20 PM UTC
Status: Resolved Search and study assistant are operating normally. Thank you for your patience. Affected components Logos Web App (Operational) Logos Online Services (Operational)