LockSelf incident

Problème d'accès à LockSelf pour certains clients

Minor Resolved View vendor source →

LockSelf experienced a minor incident on September 25, 2025 affecting LockSelf Cloud Privé - Région eu-west-2, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 01:50 PM UTC
Resolved
Sep 25, 2025, 02:20 PM UTC
Duration
30m
Detected by Pingoru
Sep 25, 2025, 01:50 PM UTC

Affected components

LockSelf Cloud Privé - Région eu-west-2

Update timeline

  1. investigating Sep 25, 2025, 01:50 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 25, 2025, 02:08 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 25, 2025, 02:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 25, 2025, 03:17 PM UTC

    This incident has been resolved.