Lob incident

External service outage

Critical Resolved View vendor source →

Lob experienced a critical incident on July 10, 2026 affecting API, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 05:36 PM UTC
Resolved
Jul 10, 2026, 06:56 PM UTC
Duration
1h 20m
Detected by Pingoru
Jul 10, 2026, 05:36 PM UTC

Affected components

API

Update timeline

  1. investigating Jul 10, 2026, 05:36 PM UTC

    We're experiencing a temporary issue across our system due to an external service outage. We're actively working on resolving this issue

  2. monitoring Jul 10, 2026, 06:01 PM UTC

    The external service is gradually recovering and we're now actively monitoring the recovery

  3. resolved Jul 10, 2026, 06:56 PM UTC

    The external service has been resolved and all our systems are operational