Lob incident

Partial US Address Verification Service Degradation

Critical Resolved View vendor source →

Lob experienced a critical incident on February 4, 2026 affecting API, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 09:06 PM UTC
Resolved
Feb 04, 2026, 09:26 PM UTC
Duration
19m
Detected by Pingoru
Feb 04, 2026, 09:06 PM UTC

Affected components

API

Update timeline

  1. investigating Feb 04, 2026, 09:06 PM UTC

    Partial US Address Verification Service Degradation We are currently investigating an issue in which deliverability statuses are not correctly provided for a small subset of US addresses. We expect prompt resolution.

  2. resolved Feb 04, 2026, 09:26 PM UTC

    We have resolved the issue in which deliverability statuses were not correctly provided for a small subset of US addresses.