Lob incident

Increased Errors impacting mail creation

Major Resolved View vendor source →

Lob experienced a major incident on May 29, 2024, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2024, 06:02 PM UTC
Resolved
May 29, 2024, 09:09 PM UTC
Duration
3h 7m
Detected by Pingoru
May 29, 2024, 06:02 PM UTC

Update timeline

  1. identified May 29, 2024, 06:02 PM UTC

    We have identified an issue with a 3rd party service provider, causing issues with mail creation.

  2. monitoring May 29, 2024, 06:18 PM UTC

    Our 3rd party provider has recovered connectivity, errors in mail creation have recovered, and we are closely monitoring Lob systems.

  3. resolved May 29, 2024, 09:09 PM UTC

    The issues with our 3rd party provider have been resolved, and all systems are operational.