Lob incident

Webhook events delayed

Minor Resolved View vendor source →

Lob experienced a minor incident on October 8, 2024 affecting Webhooks, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 07:06 PM UTC
Resolved
Oct 10, 2024, 12:43 PM UTC
Duration
1d 17h
Detected by Pingoru
Oct 08, 2024, 07:06 PM UTC

Affected components

Webhooks

Update timeline

  1. identified Oct 08, 2024, 07:06 PM UTC

    We encountered and identified an issue with our webhook pipeline. We are working on a backfill of the backlogged events, but are experiencing a delay.

  2. monitoring Oct 09, 2024, 12:26 AM UTC

    The majority of the delayed events have now emitted as expected and are working on emitting the remainder.

  3. resolved Oct 10, 2024, 12:43 PM UTC

    All affected events have been emitted and is back to normal.