Lob experienced a minor incident on November 11, 2024 affecting API and Dashboard, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Affected components
APIDashboard
Update timeline
- investigating Nov 11, 2024, 07:37 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- identified Nov 11, 2024, 09:51 PM UTC
We've identified the cause of the elevated level of API errors and are working on a fix.
- monitoring Nov 12, 2024, 11:03 PM UTC
A fix has been implemented for the occasional elevated API errors. We will keep monitoring to ensure the issue is fully resolved.
- resolved Nov 13, 2024, 06:07 PM UTC
This incident has been resolved.