Lob incident

Elevated API Errors

Notice Resolved View vendor source →

Lob experienced a notice incident on February 19, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2025, 03:00 PM UTC
Resolved
Feb 19, 2025, 03:00 PM UTC
Duration
—
Detected by Pingoru
Feb 19, 2025, 03:00 PM UTC

Update timeline

  1. resolved Feb 19, 2025, 04:20 PM UTC

    Between 7:00 AM and 8:00 AM Pacific Time on Wednesday, February 19, Lob's APIs returned 500 errors for a portion of requests. This was resolved by an automated fail-over process, and Lob engineers are currently investigating the root cause to prevent similar issues in the future.