Lob experienced a minor incident on April 2, 2025 affecting Dashboard, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Apr 02, 2025, 07:23 PM UTC
Some charts in the UI, including under the Mail Analytics tab, are including zero records. We're currently investigating the issue, and will provide an update soon.
- resolved Apr 02, 2025, 07:46 PM UTC
We identified the root cause of this issue and put a fix in place. Please reach out to Lob support if you continue to see issues with charts and graphs in the Lob Dashboard.