Lob experienced a major incident on April 30, 2025 affecting API and Dashboard, lasting 44s. The incident has been resolved; the full update timeline is below.
Affected components
APIDashboard
Update timeline
- monitoring Apr 30, 2025, 09:11 PM UTC
On April 30, 2025 from 10:40 - 11:00 AM PST api.lob.com returned an elevated number of "Service Unavailable" 503 status code failures impacting most requests across all endpoints. This regression was caused by an update which has since been rolled back. All services are now operational.
- resolved Apr 30, 2025, 09:11 PM UTC
All services are now operational.