Livestorm experienced a minor incident on July 4, 2022 affecting Livestorm app, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 04, 2022, 11:20 AM UTC
Our team found an issue that is impacting the upload of PDF documents within the Room in the Livestorm application. We are currently investigating and will keep you posted as we make progress.
- identified Jul 04, 2022, 11:46 AM UTC
The team has identified the issue and is still actively working on it. We will keep you posted as we make progress.
- monitoring Jul 04, 2022, 12:15 PM UTC
A fix has been implemented and the team is currently monitoring the results. The situation will gradually be going back to a normal state.
- resolved Jul 04, 2022, 12:30 PM UTC
The incident has now been resolved by team. This issue will no longer occur. We are still monitoring the results to ensure there are no further issues and that our users’ experience is no longer hindered. Thank you again for your continued patience and understanding.