Livestorm experienced a major incident on August 31, 2022 affecting Livestorm app, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 31, 2022, 02:14 PM UTC
Our team has just been notified of an issue leading to the platform being inaccessible due to a presumed high load on the platform. We are currently investigating further on this and will provide more details as the issue progresses. We apologise for the inconvenience.
- monitoring Aug 31, 2022, 02:17 PM UTC
Our engineering team has identified the issue and has now mitigated the impact. The platform should now be accessible as expected and users should no longer have any further issues in accessing the platform. We are currently monitoring the service to ensure there is no further impact regarding the issue.
- resolved Aug 31, 2022, 02:38 PM UTC
After monitoring over the past few minutes, we can confirm that there are no further issues on the platform at the moment and users should have had no further impact regarding this. Thank you for your patience, and we apologise for the inconvenience that this may have caused.