Livestorm experienced a critical incident on December 2, 2022 affecting Livestorm app, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 02, 2022, 09:15 AM UTC
Our team has just been notified of an issue leading to the platform being inaccessible due to a presumed high load on the platform. We are currently investigating further on this and will provide more details as the issue progresses. We apologise for the inconvenience.
- identified Dec 02, 2022, 09:24 AM UTC
Our team have now been able to re-establish access to the platform as we continue to further investigate the scenario to ensure that users would no longer face any further issues on the platform.
- resolved Dec 02, 2022, 09:40 AM UTC
The incident has now been resolved and after further minutes of monitoring, our team has ensured that the users should now be able to use the platform as required. We apologise for the inconvenience caused.