Livestorm experienced a critical incident on January 6, 2023 affecting Livestorm app, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 06, 2023, 01:40 PM UTC
Our team has just been notified of an issue leading to the platform being inaccessible due to a presumed high load on the platform. We are currently investigating further on this and will provide more details as the issue progresses. We apologise for the inconvenience.
- monitoring Jan 06, 2023, 01:43 PM UTC
Our team has performed the necessary actions and users should now be able to manage events and access the room without further issues. We apologise for the inconvenience caused to this.
- resolved Jan 06, 2023, 01:51 PM UTC
After monitoring over the past few minutes, we can now confirm that the platform is fully functional and users should no longer face further issues accessing the dashboard or the room. Thank you for your patience and apologies for the inconvenience to this end.