Livestorm experienced a major incident on October 11, 2023 affecting Livestorm app, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 11, 2023, 03:38 PM UTC
Our team has identified an issue in regards to the replication of our database causing a significant latency in data updates across the platform. The potential impact here would include accessibility to the room, media sharing and users not having the current status of the room. We'll keep you updated as the issue progresses.
- monitoring Oct 11, 2023, 03:48 PM UTC
Our team has adequately mitigated the issues faced in regards to the replication and users should now no longer face any further issues to this end. We are actively monitoring this to ensure there is no further impact in regards to this.
- resolved Oct 11, 2023, 04:04 PM UTC
We can now confirm that the incident has been completely resolved. Apologies for the inconvenience caused to this end.