LiveKit experienced a minor incident on September 12, 2025 affecting Global Cloud Agents, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Global Cloud Agents
Update timeline
- identified Sep 12, 2025, 04:54 AM UTC
We've identified an issue with cloud agent build and deployments. Fix is in progress. Note the issue only impacts new builds. Existing agents continue to work as expected.
- monitoring Sep 12, 2025, 06:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 12, 2025, 07:26 AM UTC
This incident has been resolved.