LiveKit incident

Elevated SIP API error rates in the London region

Notice Resolved View vendor source →

LiveKit experienced a notice incident on July 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 02:46 PM UTC
Resolved
Jul 28, 2026, 02:23 PM UTC
Duration
—
Detected by Pingoru
Jul 28, 2026, 02:46 PM UTC

Update timeline

  1. resolved Jul 28, 2026, 02:46 PM UTC

    Between approximately 10:30 and 11:55 UTC on July 28, customers with telephony workloads in our London region experienced elevated error rates on SIP APIs. Small number of call transfers were affected. We mitigated by removing the affected infrastructure from service at 11:48 UTC, and error rates returned to normal by 11:55 UTC.