LiveKit incident

Elevated setup times for Egress and SIP in Frankfurt region

Minor Resolved View vendor source →

LiveKit experienced a minor incident on December 11, 2025 affecting Europe Central - SIP and Europe Central - Egress, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 04:02 PM UTC
Resolved
Dec 12, 2025, 06:42 PM UTC
Duration
1d 2h
Detected by Pingoru
Dec 11, 2025, 04:02 PM UTC

Affected components

Europe Central - SIPEurope Central - Egress

Update timeline

  1. investigating Dec 12, 2025, 07:37 PM UTC

    We are currently investigating reports of increased API response times for Egress and SIP in our Frankfurt region.

  2. resolved Dec 12, 2025, 11:49 PM UTC

    This incident has been resolved. p99 latency between services in the cluster and the DB instance in the eu-central region was elevated from a single cluster. Traffic has been routed around the cluster.