LiveKit experienced a minor incident on April 1, 2026 affecting Europe Central - TURN and Europe Central - Real Time Communication, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Europe Central - TURNEurope Central - Real Time Communication
Update timeline
- monitoring Apr 01, 2026, 10:37 AM UTC
We identified degraded connection errors affecting a small percentage of requests to Real Time Communication and TURN services in our EU (Frankfurt) region. Automatic retries prevented applications from experiencing failures. A fix has been implemented and we are actively monitoring to confirm stability.
- resolved Apr 01, 2026, 01:01 PM UTC
This incident has been resolved.