Litium incident

Urgent network maintenance

Minor Resolved View vendor source →

Litium experienced a minor incident on October 25, 2025 affecting Cloud API and Litium Search and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2025, 12:26 PM UTC
Resolved
Oct 25, 2025, 01:46 PM UTC
Duration
1h 19m
Detected by Pingoru
Oct 25, 2025, 12:26 PM UTC

Affected components

Cloud APILitium SearchDatabase servicesApp Services

Update timeline

  1. investigating Oct 25, 2025, 12:26 PM UTC

    Our infrastructure provider will perform urgent maintenance on their core networking systems today at 14:30 CEST to 15:30 CEST to resolve an issue they identified earlier. The impact is expected to be limited and shouldn't cause downtime, but it must be done to not have further degradation of performance. Unfortunately, we were only just informed of this activity, and we sincerely apologize for the short notice. While this maintenance is outside our direct control, it may cause packet loss and connectivity issues for our services during the window.

  2. resolved Oct 25, 2025, 01:46 PM UTC

    The required maintenance at our infrastructure provider has been performed.