Litium experienced a major incident on September 18, 2024 affecting Database services, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Database services
Update timeline
- investigating Sep 18, 2024, 12:23 PM UTC
We are currently investigating this issue.
- identified Sep 18, 2024, 01:00 PM UTC
We have implemented a fix for the issue and all databases is now operational.
- monitoring Sep 18, 2024, 01:19 PM UTC
We experienced an issue with our database service that prevented read and write operations. Our team has implemented a solution and we are currently monitoring the situation to ensure stability. We apologize for the inconvenience this have caused and appreciate your patience.
- monitoring Sep 18, 2024, 02:10 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 18, 2024, 03:01 PM UTC
All systems are now online and nominal. We will continue to investigate to determine how to avoid similar problems in the future.