Litium experienced a minor incident on October 19, 2024 affecting Database services, lasting 7h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 19, 2024, 09:19 AM UTC
We are experiencing an issue with one of our database cluster. We are investigating this issue.
- monitoring Oct 19, 2024, 10:38 AM UTC
We have identified and resolved the issue affecting one of our database cluster. All services are now back to normal. During the incident, some customers experienced intermittent long connection times and occasional connection timeouts. We will continue to monitor the situation closely to ensure stability. Additionally, we are investigating the root cause and will implement measures to prevent a recurrence. Thank you for your patience and understanding.
- resolved Oct 19, 2024, 05:09 PM UTC
This incident has been resolved.