Litium incident

Support email down

Critical Resolved View vendor source →

Litium experienced a critical incident on November 25, 2024 affecting Support Email, lasting 18h 27m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 11:06 AM UTC
Resolved
Nov 26, 2024, 05:34 AM UTC
Duration
18h 27m
Detected by Pingoru
Nov 25, 2024, 11:06 AM UTC

Affected components

Support Email

Update timeline

  1. investigating Nov 25, 2024, 11:06 AM UTC

    All incoming emails are delayed due to outage in external mail traffic. For urgent cases please use the support phone : 036-210 33 30

  2. resolved Nov 26, 2024, 05:34 AM UTC

    Support emails are now working.