Link11 incident

INC20230121 Incident at Hypervisor hardware failure

Minor Resolved View vendor source →

Link11 experienced a minor incident on January 21, 2023 affecting Bot Management, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2023, 05:45 PM UTC
Resolved
Jan 21, 2023, 08:52 PM UTC
Duration
3h 7m
Detected by Pingoru
Jan 21, 2023, 05:45 PM UTC

Affected components

Bot Management

Update timeline

  1. investigating Jan 21, 2023, 08:01 PM UTC

    One of the hypervisors in FFM7 encountered a hardware failure. We are investigation this issue. This has a partial impact on some of bot mitigation services (ability to learn new bots).

  2. investigating Jan 21, 2023, 08:02 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 21, 2023, 08:52 PM UTC

    This incident is resolved and the services are operational.