Link11 experienced a notice incident on January 13, 2025, lasting 5h 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 13, 2025, 03:31 PM UTC
Dear Valued Customer, We have experienced an issue in our London point of presence, leading to traffic impact of services located in London. Situation Details: Issue: outage of services based in London Start: January 13, 2025, 12:22 CET End: January 13, 2025, 12:38 CET Impacted Services: -BGP Network Security / Infrastructure DDoS Protection -Web DDoS Protection ->including Bot Management and WAF -SecureCDN -SecureDNS Root cause: -Power outage in the datacenter If you have any questions or specific concerns, please don’t hesitate to reach out to us at [email protected] or call +49 69 264929799. Thank you for your understanding and partnership as we work to enhance our services. Best regards, The Link11 Team