LINK Mobility experienced a major incident on July 3, 2026 affecting France, lasting 3h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 03, 2026, 05:24 AM UTC
Dear Customer / Partner, Please be aware that there is currently a disturbance towards Orange in France. Start Date & Time: 2026-07-03 03:43 CEST Affected service: SMS Traffic Issue: Messages sent to French numbers may not be delivered. Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.
- monitoring Jul 03, 2026, 07:03 AM UTC
Dear Customer / Partner, The impact is no longer present, Orange in France will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.
- resolved Jul 03, 2026, 09:03 AM UTC
Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.